Author: Ioana Dulcu

Most leadership conversations still revolve around strategy, targets, and execution. That’s understandable—those are the elements we can measure, track, and report on. But underneath all of that, there’s something quieter that ends up determining whether any of it actually works: how people feel when they show up to work every day. That emotional climate is […]

Read More… from What we often think is a performance problem is in fact a climate one

The Employee Life Cycle (ELC) is an HR model that tracks the journey of an employee within your organization. It begins the moment a potential employee becomes aware of your brand and ends on the final day of their employment at your company.    Besides being a relevant HR tool, it can also be a […]

Read More… from The Journey of Emotions Throughout the Employee Life Cycle

Emotional intelligence skills are as critical as intellect and technical skills in determining success at work. Our levels of emotional intelligence influence our behavior and correlate with our performance, resilience, and our level of occupational stress. In other words, people with high EI feel less stressed and are more resilient at work – which, ideally,  […]

Read More… from Measuring Emotional Intelligence in Recruitment

By now we all know that emotional intelligence at work is a must. The expression and acknowledgement of emotions, EI development and vulnerable conversations must be encouraged and sustained because one works better when one can be himself/herself. And we need emotional cultures to support that.   It is no secret that building an emotional […]

Read More… from Everything You Need to Know about Emotional Intelligence at Work

When talking about leaders and leadership, one thing’s sure: a leader’s behavior can positively or negatively influence the performance and engagement of colleagues. Good leadership is fundamentally about facilitating performance and emotional wellbeing in others and this can be achieved by developing your positive influence capabilities. One of the core emotional intelligence competencies, positive influence […]

Read More… from How to Become a Positive Influence on Others

Listening is an essential skill that lays the foundation for learning. It has brought us where we are today: we told each other stories, we found shared values and worked together towards common goals and we helped each other access the knowledge that we already had within, by simply gifting our time and full attention […]

Read More… from Three Exercises to Challenge the Way You Listen

Listening is often seen as the humble counterpart of speech but is actually the stronger position in communication. You learn when you listen. That’s one of the key arguments that Kate Murphy makes in her powerful book You’re not listening. What you’re missing and why it matters. Murphy sustains that, although listening is the foundation […]

Read More… from You’re Not Listening. Takeaways from Kate Murphy’s Book

Coaching conversations at work are fundamental to your organization’s well-being and growth. Put plain and simple, powerful perspectives, goal setting, and regular progress-calibration meetups – what coaching is essentially all about – are only going to push your people forward and motivate them to work on the things that really light their fire. And well, […]

Read More… from Guide to Everyday Workplace Coaching Conversations